Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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167 results found
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block an upload by external user using Box Drive with smart access
The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.
18 votes -
Shield Malware Threat Detection False Positives on Excel Documents with Macros
Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.
29 votes -
Export Control (ITAR/EAR) support by Box Shield (Increase the maximum number of Shield Classifications & Applying a classification label to
In the case of having global offices/teams, contents related to Export control are dispersed globally. However, the contents need to be in compliance for Export control.
The following two enhancements work well for supporting ITAR/EAR with dispersed contents in one Box entity:
1. Increase the maximum number of Shield Classifications - There is a limitation Classification (it's 25) now. To create combination label via country-base for ITAR/EAR, it requires a larger number of classifications.
2. Applying a classification label to a specific group - this ability is required to support large number of Classification (above enhancement).22 votes -
in-progress label by MIP integration
Users sometimes encounter issues that it takes a long time(hours) to apply classification labels by MIP integration. Can you add the status label of in-progress getting a MIP label?
5 votes -
Display settings for classification labels
We would like to be able to temporarily not display (not disclose) classification labels within a tenant after they are created, but in that case, we need to delete all classification label settings, and it is time-consuming to set them each time, so we would like to be able to select whether to show or hide them.
1 vote -
Box Shield Delete Restriction Security Control
Adding an additional Shield security control to restrict the ability of Editors to send content to Trash would be a great way to fill the gap between Viewer Uploader and Editor permissions. One of the primary use cases for Viewer Uploader is the ability to collaborate on content without being able to delete that content but in its current state, Viewer Uploaders are also restricted from other important collaborative features like inviting collaborators.
18 votes -
Wish to improve the custom terms in the classification settings to include the string custom term + string in the search.
The following rules apply to custom terms in the classification settings:
[Reference]
Also, the characters surrounding any match must be of a different type (letters or digits) from the adjacent characters within the word. For example:if the policy looks for "Acme-Internal", the scan will match on "Acme Internal", "acme-internal", "Acme - Internal", "Acme (INTERNAL)", "Acme: Internal", "728Acme-Internal", "Acme - Internal728", "Acme-Internal-728", and so on, but not "Acme-Internalization", or "Acem-Internal".
if the policy looks for "AcmeInternal", the scan will match on "acmeinternal", "AcmeINTERNAL", "AcmeInternal4u", and so on, but not "Acme Internal", "Acme_Internal", "AcmenInternalization", "Acme"[Request]
Japanese is a language in…1 vote -
Additional Information BoxShield Anomalous Download Alerts
Include further information within the anomalous download alert to show which application\service was used. Currently, this is only available from the user activity report, which takes a while to generate.
If the hostname and device type could be included, this would help decipher if anomalous downloads have taken place acorss multipe devices.
2 votes -
Anomalous Download Alerts for external users
For the Anomalous Download Alerts, I would like it to apply to external users too so that if they are invited to our tenant's folder and they start downloading a lot I get an alert.
6 votes -
Provide an exportable report for Shield Admin for each Anomalous Download alert
Every time an anomalous download alert is received, IT would ideally want to share a readily available report (XLSX / CSV) with the affected user's manager as they would know far more about the content and whether this is abnormal behavior. As it stands today, if the alert is not big then a manual list of folders / files is provided, or we have to run a User Activity Report (which can take some time) and then filter and cut down accordingly.
1 vote -
Separate download and print restrictions
We would like to use download and print restrictions in Access Policy separately.
Flexible configurations are required, when we handling sensitive files in Box.ex. We don't want to allow them to edit, but I do want to allow them to print.
1 vote -
Block file request via classification / access policy
Currently there is no security control for access policies that allows to block file requests.
We created a classification "external" with the security control "External Collaboration Restriction". However it is still possible that externals upload files to these folders. To us this is also a way of external collaboration. And this also creates the risk of mixing internal and external files in folders that are classified as internal.2 votes -
Better information on Alert Information for Location Detection Rules
Please add the country below the IP on a Shield Alert Email for Allowed countries Detection rules notification. This keeps us from having to log into box to see what country the violation occurred in..
1 vote -
Classification labels are also applied to partial matches for words set in "Custom Term"
Classification labels are also applied to partial matches for words set in "Custom Term"
カスタム用語で設定された単語が部分一致した場合にも分類ラベルを適用内容
Classification labels are assigned only when an exact match is registered in the file for the file condition "custom term" in the Management Console > Classification > Classification Policy.
If you want to assign a classification label to a partially matched term, you need to register all the terms in the "custom term".
To save time and effort in registering, please improve the system so that classification labels are assigned even when partially matching words are found in the file.＜Japanese＞
管理コンソール＞分類＞分類ポリシーのファイル条件「カスタム用語」について完全一致した語句がファイル内に登録されている場合のみ分類ラベルが付与される
部分的に一致している語句も分類ラベル付与対象としたい場合、すべての語句を「カスタム用語」に登録する必要がある
登録する手間を省くため、部分的に一致した語句がファイル内に記載されている場合も分類ラベルが付与されるように改善してほしい1 vote -
Shield Dashboard to search files
I would like to have a feature in Shield Dashboard to search files to malware deep scan result. This is because the admin receive feedback about a specific file from end users and so the admin would like to check that file easily from the dashboard.
14 votes -
Whitelisting file types in Malicious Content scanning in Box Shield
We are currently seeing a large number of non-malicious files being marked by Deep Scan as malicious, resulting in a lot of false positives. These are files such as .gif or .doc. The primary way to reduce the false positive rate would be to improve Deep Scan's scanning capability. However, I think it would also be beneficial to be able to exclude certain file types that are unlikely to include malware (e.g. .gif) from being scanned.
1 vote -
Shield alert to show more than 90 days
Currently the Shield dashboard only show up to 90 days of alerts.
I would like to have the option to have all of the past alert and be able to filter it by custom date filter.13 votes -
Create an audit only mode for classification policies
Auto-classification policies can receive an audit only mode similar to Shield Access Policies. Essentially an auto-classification policy in audit only mode will return a list of files that would have triggered an auto-classification upon upload or interaction. Shield administrators can then review the list of files that would have been classified and review for accuracy.
Decreases risk of misclassifying content due to policy misconfigurations.
1 vote -
Add file extensions of .mus and .sib to automated classification in Box Sheild
Add the file extensions .mus and .sib for music notation software to automated classification functions to assist with the protection of I.P.
1 vote -
Shield Blocked Email Addresses (Not only Domains)
As of right now it is not possible to block a specific user with the external collaboration access policy restriction. This is only applicable for blocking domains. This request is to be able to add a specific user to the blocked list by email address.
1 vote
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