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150 results found

  1. Please separate the colors of the icons displayed in folders and files.

    Due to the release of Box Shield's new classification indicators, the colors of the "lock icon" and "shared link icon" displayed on folders and files are all grayed out.
    In the past, the "lock icon" was red, and the "shared link icon" was blue, etc., making it easy for users to see and use.

    We believe this is a far cry from Box's goal of accessibility, which is "ease of use for all users."
    In order to provide an easy-to-use environment for all users, please restore the icon colors to the previous specifications or color code them.

    (Japanese)
    フォルダ・ファイルに表示されているアイコンの色を分けてください。

    Box…

    45 votes

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    researching  ·  0 comments  ·  Shield  ·  Admin →
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  2. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    13 votes

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    0 comments  ·  Shield  ·  Admin →
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  3. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    24 votes

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    0 comments  ·  Shield  ·  Admin →
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  4. Export Control (ITAR/EAR) support by Box Shield (Increase the maximum number of Shield Classifications & Applying a classification label to

    In the case of having global offices/teams, contents related to Export control are dispersed globally. However, the contents need to be in compliance for Export control.
    The following two enhancements work well for supporting ITAR/EAR with dispersed contents in one Box entity:
    1. Increase the maximum number of Shield Classifications - There is a limitation Classification (it's 25) now. To create combination label via country-base for ITAR/EAR, it requires a larger number of classifications.
    2. Applying a classification label to a specific group - this ability is required to support large number of Classification (above enhancement).

    22 votes

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    researching  ·  0 comments  ·  Shield  ·  Admin →
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  5. Anomalous Download Alerts for external users

    For the Anomalous Download Alerts, I would like it to apply to external users too so that if they are invited to our tenant's folder and they start downloading a lot I get an alert.

    5 votes

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  6. Ability to update/add definition of Virus/Malware

    Ability to submit a malicious file so it can be added to the definition for Virus Scan feature.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Box Shield Dashboard "Next" and "Back" button in Alert ID page

    When looking at the specific Alert ID page, I would like to have a "Next" and "Back" page so that I can go to the next Alert ID page. This is because when I get the alert ID result through the filtering and I go back to the Shield Dashboard, the filtering is reset so I need to set the filtering again to see the other Alert ID I wanted to see.

    8 votes

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    1 comment  ·  Shield  ·  Admin →
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  8. Shield Dashboard to search files

    I would like to have a feature in Shield Dashboard to search files to malware deep scan result. This is because the admin receive feedback about a specific file from end users and so the admin would like to check that file easily from the dashboard.

    9 votes

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    0 comments  ·  Shield  ·  Admin →
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  9. Shield alert to show more than 90 days

    Currently the Shield dashboard only show up to 90 days of alerts.
    I would like to have the option to have all of the past alert and be able to filter it by custom date filter.

    8 votes

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  10. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    13 votes

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  11. The BoxShield "Sign Request Restrictions" feature should be improved so that signature PDF and Log files can be generated.

     In the BoxShield "Restrict BoxSign Requests" function, by selecting Access Policy > Security Control > Restrict External Collaboration > [Existing and New External Collaboration], signatures can be made, but no signature PDF or Log file is generated.
     Please improve so that signature PDF and Log files can be generated normally when signing.

    <Japanese>
     BoxShield「BoxSignリクエストの制限」機能にて、アクセスポリシー>セキュリティコントロール>外部コラボレーションの制限>[既存および新規の外部コラボレーション]選択によって、署名はできるが署名PDF・Logファイルは生成されない。
     署名した際に、普通に署名PDFおよびLogファイルが生成できるよう改善してほしい。

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  12. File version on Shield Alert

    I would like to have the actual file version shown in the Shield Dashboard Alert ID. Currently it shows when the file is uploaded but does not show the file version. If the version is shown, it would be much easier to check the file.

    6 votes

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  13. Shield Dashboard custom date filter

    In the Shield Dashboard, currently the date filter only have past 1 day, 7 days, 30 days, 60days and 90days.
    I would like a custom date filter because there are times where I need to search a content 3 days ago but if I set the filter at 7 days, there is too much content to search the specific alert.

    6 votes

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    0 comments  ·  Shield  ·  Admin →
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  14. Encrypt shield downloads

    Encrypted downloads of files flagged as malicious so analysts can safely move files to a sandbox for further analysis.

    1 vote

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  15. Permanently mark a file as not malicious

    We had a user (with Box Drive) who had a file marked as malicious. She apparently made a change to a local copy and added it back to her folder, causing it to be marked as malicious a second time. In fairness, the hash is different, since the file changed. When I looked at the first event, I ran the file through VT, and the results came back as all clean, so I marked it as not malicious. The user was still not able to access the file. I had to go back into Shield, find the second instance, scan…

    1 vote

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  16. Custom Classification Colors

    Ability to add HEX codes to classification color schema.

    1 vote

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  17. Enable "Mark file as safe" in API

    Provide an API endpoint to release a quarantine file ("Mark file as safe" in GUI) within box shield.

    1 vote

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  18. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    5 votes

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  19. Admin gets notified when someone tries to share something that they unauthorized to

    Admin gets notified when someone tries to share something that they unauthorized to.

    E.g. drags and drops an "Internal Only" folder/file into an external folder.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  20. Primary Admin gets error in Box Shield: "You do not have permission to edit Classification for this item." Please fix.

    Primary Admin gets error in Box Shield: "You do not have permission to edit Classification for this item. Contact the owner or co-owner for assistance." Please fix.

    1 vote

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