Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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237 results found
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Malware Scan - Record Scan Status
Admins want the ability to check if a file has been scanned by Box Shield for malware
15 votes -
Box Shield: export Anomalous content download section of a Shield Alert to pdf
It would be helpful for an option to save an expanded view of "Anomalous content downloaded" section of a Box Shield Alert to pdf or clipboard.
When alerting/notifying the line managers of Target user's anomalous downloads, we always include screenshot of this section of the alert in the standard email that we send them
6 votes -
Add Shield alert filter by DATA RESIDENCY ZONE
Dashboard should have a filter to select from all the Data Residency Zones used in the Enterprise's user accounts, so that the alerts can be filtered by DRZ, enabling co-authors from across the world to filter to show only those that they need to manage.
The DRZ for an alert is the DRZ associated with the Target user's Box account
6 votes -
Artificial Intelligence button to ask questions regarding Shield Alerts
Provide an AI button to enable questions to be asked regarding Shield Alerts, resulting in filtered content and Alert Details list
5 votes -
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser
Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.
We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
Microsoft Office Coauthoring Basics] via a browser is also disabled.
Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
Errors in opening the file in the browser cause confusion for the user.
Also, please add the following explanation to the Access Policy Settings…30 votes -
Box Shield label error notification
When there is an error to labelling Box Shield label there is no way for the user to know where there was an error or not unless looking at each content one by one.
I would like to have a notification or some kind of alert to know if there is an error3 votes -
Box Shield label error
When applying Box Shield label currently the success rate is 90%
I would like the success rate to be improved.3 votes -
Box Shield: Request to Filter Download Events Not Performed by Users in the EMM App
Our company is doing restriction monitoring for Box Shield.
Specifically, we are able to monitor via the Event API when operations subject to restriction by Box Shield Restrictions: “Download and Print Restrictions” are performed.
Enterprise Event: "SHILEDOWNLOADBLOCKED"However, in the Box for EMM app, we have the following situation because of the following specifications.
*The user's actual operation is not performed, and the “SHILEDOWNLOADBLOCKED” is obtained.
*There is no way to distinguish between operations actually performed by the user and operations not actually performed by the user.Therefore, please improve the functionality so that download events…
4 votes -
Provide/enable a filter by Target User
On-screen filters in Box Shield Dashboard, should include a filter for TARGET USER to enable all/selection of alerts related to person to be listed
3 votes -
Geo Restricts for External Collaborators
Implement a Shield Geo-fencing control that would disable access to Box folders for External Collabs when they try to access Box content from abroad.
10 votes -
Allow groups to change classification levels
We would like to see the option of a Box group to be able to change the classifications, along with the options we already have available.
This would allow us to create a group(s) that align with our written policies.
4 votes -
Cannot specify official apps in Shield's list
The Shield List allows third-party integration tools to be configured as integrations, but official apps such as Box Mobile App and Box Edit cannot be configured.
This causes the following problems.
- Mobile apps cannot be excluded from “suspicious session” detection. Since mobile apps are accessed via carrier lines, their IP addresses are different from those of PCs, and if they are accessed at the same time, they are detected as suspicious sessions.
- Office co-editing cannot be added to the linked apps whitelist in the access policy. It is impossible to control “prohibit DL on BoxDrive, but allow Office…5 votes -
Box Shield: "Read Only" Security Control setting
In Box Shield, add a Security Control setting that locks the folder and effectively puts the folder in a read-only mode, disallowing edits and uploads, no matter what the collaborators' permission levels are (except Admin, obviously).
This way, it's possible to give users a "lower" permission level to a subfolder without affecting their elevated permissions in the parent folder.
2 votes -
Box Shield to include volume Deletion actions as a Threat Detection Alert
Consideration to include high volume of deletion requests; delete at root level,; delete large number of files in a folder as an Anomalous Event within Shield Threat detection.
2 votes -
Viewer uploader Role is restricted of downloading classified documents
Currently, users with the Viewer Uploader role are restricted from downloading classified content when Box Shield is enabled.
Promotion to Editor role is unwanted as it might lead to data deletion and editing.
can we allow this feature so we can keep enforcing the policy?
at the time being we can only allow owners, co-owners and Editor to do so. see attached1 vote -
Suspicious Location Shield Alert
Allow for tagging Safe Locations against particular users, rather than having to exclude a user from alerts all together. Example; Offshore support in a country like India, where this shouldn't be treated as a suspicious location for this particular user, even though the rest of the organisation is based in Australia
1 vote -
Request for Specification Update: Ensuring Classification Label Overwrite Upon Folder Relocation
When a folder that has classification labels assigned is moved into another folder governed by a classification policy with the 'Overwrite existing classification labels' option enabled, the labels are not being overwritten as expected. We kindly request that the system behavior be revised so that the existing labels are properly overwritten in accordance with the policy settings.
1 vote -
Unable to navigate between shield alerts easily
When wishing to browse through Shield Alerts, it is only possible by changing the alert ID number in the http://company.app.box.com/master/shield/alerts/nnnn
There should be a First, Previous, Next and Last option to scroll through those Alerts (any rule type) that are currently listed
1 vote -
Dashboard table of results should have additional columns available to display
In addition to the existing columns, there should also be available:
Target user ID
Data Residency Zone (related to Target user ID)number of anomalous downloads (for Anomalous Download rule type only)
gigabytes total anomalous downloads (for Anomalous Download rule type only)
All columns (apart from Alert ID) should be available to hide/display (via settings table)
1 vote -
Enhanced column functionality - sorting, width, display/hide, order and word-wrap
All columns shown in the table of results on Shield Dashboard should be:
- sortable
- hidden / displayed
- content word wrapped
- adjust column widths1 vote
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