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184 results found

  1. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    31 votes

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  2. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    11 votes

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  3. The "Application Restriction" should be configurable with the same granularity as the "Download and Print Restriction".

    (Japanese follows English)

    In the "Download and Print Restriction" section of Box Shield's Access Policy, it is possible to apply download, print, move and copy restrictions to Browser/Mobile/BoxDrive by specifying Managed/Outside Users and Owner/Co-Owner/Editor.
    On the other hand, third-party applications are not included in this restriction, and only downloads can be restricted under "Application Restrictions".
    We would like to be able to set "Application Restriction" to the same granularity as "Download and Print Restriction, as it provides a more consistent user experience if the same controls are applied regardless of which device or application is accessing the site.


    Box Shieldのアクセスポリシーの「ダウンロードと印刷の制限」でブラウザ/モバイル/BoxDriveに対してダウンロードや印刷、移動、コピーの制限を管理対象/外部ユーザや所有者/共同所有者/編集者を指定して制限を適用することが出来ます。…

    10 votes

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  4. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.…

    2 votes

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  5. Improvement of anomalous download

    At the present, Anomalous download can't detect the external user's behavior.
    I think it is the risk of data leakage.
    I want to detect anomalous download of external users who is invited my tenant.
    thanks

    4 votes

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  6. Enhanced Auto Classification and File Criteria for All File Types in Box

    We would like to have the ability to specify all file types in the file criteria for auto classification. Since there is currently no way to cascade classifications to all files excluding folders (categorizing confidential info on a file-by-file basis), I would like a feature where all files can be classified.

    With the current individual extension specifications, it is not possible to use wildcard characters, so we would like to reduce the potential for information leakage due to intentional extension changes.

    2 votes

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  7. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    20 votes

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  8. Allow Shield Location Rule Restriction By Folder

    Currently Shield's Location Restriction rule is applied to the entire EID by user/groups. It would be helpful to be able to set this up by specific folder(s) or folder structure.

    Ex. Team A is not allowed to view specific content while in Location X, however Team B is able to. Currently the restriction would be set on the EID level and both teams would be under this restriction.

    We could exclude group B or other groups from the rule however Group A would still be restricted from accessing other content within the EID.

    1 vote

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  9. Provide an exportable report for Shield Admin for each Anomalous Download alert

    Every time an anomalous download alert is received, IT would ideally want to share a readily available report (XLSX / CSV) with the affected user's manager as they would know far more about the content and whether this is abnormal behavior. As it stands today, if the alert is not big then a manual list of folders / files is provided, or we have to run a User Activity Report (which can take some time) and then filter and cut down accordingly.

    5 votes

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  10. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    33 votes

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  11. Make MPIP and Shield Classification Labels Bidirectional

    This make require partnership with Microsoft, but it would be ideal if the MPIP integration was bidirectional. For example, if a file in Box doesn't have an MPIP label, but a Shield classification label is applied, the document would have an MPIP label applied based on the mapping table

    1 vote

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  12. 1 vote

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  13. Ability to map Box Groups to Information Barrier Segments

    The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.

    Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.

    1 vote

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  14. Applying folder exceptions/exclusions to Classification policies

    Would like to apply folder exceptions/exclusions to Classification Policies. Currently, we can apply to a selected group of folders, but we have an organizational need to be able to apply a classification policy to all content and add a small selection of folders to exclude from that classification policy.

    1 vote

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  15. Additional info in Anomalous Download Shield e-mail notifications

    It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.

    1 vote

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  16. Separate download and print restrictions

    We would like to use download and print restrictions in Access Policy separately.
    Flexible configurations are required, when we handling sensitive files in Box.

    ex. We don't want to allow them to edit, but I do want to allow them to print.

    5 votes

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  17. File criteria exclusion list for Box Shield classification policies

    When setting up classification policies, Omnicell, Inc., would like to be able to create a list of custom terms to exclude, in addition to the existing ability to designate file criteria that will trigger application of a classification label. This would reduce the number of documents that will incorrectly have a classification applied when auto-classification is enabled. For example, Omnicell has a lot of content with dummy PHI in their environment - this content is allowed to be stored in Box and should not be classified; however, they also want to protect actual PHI that may be stored in Box,…

    1 vote

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  18. Allow for exceptions on the Download and Print Restriction security control.

    Allow for exceptions on the Download and Print Restriction security control.

    We want to restrict users from downloading files that have been identified as having PII. However, we would like a mechanism to allow users that have a business reason to download files. Either through a 'User Justification' similar to the 'External Collaborators Restriction' security policy or an approval workflow.

    1 vote

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  19. Ability to scope Malicious Content Rules by User/Group/Shield Lists

    Currently malicious content rules apply to all users. To test moving from an audit/detection-only stance to enforcement, it would be useful to be able to create multiple rules that are scoped to specific users/groups/Shield Lists.
    This will allow us to keep most users in an audit/detection-only rule, while we test enforcement with a pilot group in another rule.

    1 vote

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  20. Allow groups to be specified as 'notified to' in Box Shield Threat Detection Rules

    Only user accounts can be specified for the 'Notification Destination' of the Threat Detection rules in Box Shield.
    Since maintenance is required when the person in charge changes, it should be possible to specify a group.

    ■In Japanese:
    Box shieldに存在する検出ルールの「通知の送信先」は、ユーザーアカウントのみが指定できます。
    担当者が変わったときメンテナンスが必要になるので、グループを指定できるようにしてください。

    1 vote

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