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  1. group admin to receive Shield alert and see shield dashboard

    I would like to have group admin to be able to receive the Shield alert and also be able to see the Shield dashboard.
    This is because currently the security team is not a co-admin but just a group admin and they would like to see alert from Shield

    13 votes

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  2. Allow Box Relay functionality when access policies are applied in Box shield

    There is an issue where Box Relay functionality is restricted when applying access policies in Box shield.
    This is not the behavior that Box users expect and is very inconvenient, so please improve it.

    [Cases in which restrictions occur]
    ・Access Policy > Security Controls > Downloading and Printing Restrictions > Insert settings for internal use.
      ※[For Box web apps]・[For Mobile]・[For Box desktops] Enter one of these settings.
    ・Errors occur when Box Relay is run from an environment that differs from the access policy behavior.。

    Example)
     ・Set only mobile access policy for internal use.
     ・Triggering the Box Relay:upload、Result:Set up a…

    19 votes

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  3. classification labeling time lag when item added to a folder with classification

    When adding items to a folder with defined classification, there is a time lag (appx. 5 min) to reflect the classification to added items. (we know its 20min for 40K items but still we want to remove the time lag)
    During the lag, a user can temporarily operate the items outside the policy defined on its classification.
    This seems a critical defect in terms of its security, so please consider to fix the situation.
    Thanks,

    3 votes

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  4. I want to be able to set Relay triggers for folders as well.

    Due to Relay specifications, only "files that triggered the flow" can be selected.
    In our business, we want to copy uploaded folders to another folder automatically, but it is time-consuming to manually select the destination folder each time.
    Therefore, we would like to be able to set triggers for folders.
    (Japan)
    Relayの仕様上、「フローをトリガーしたファイル」しか選択できない。
    業務上、アップロードしたフォルダを自動的に別フォルダへコピーしたいが手動で毎回コピー先をフォルダを選択するため手間が掛かってしまいます。
    そのためフォルダを対象にトリガー設定できるようにしたい。

    2 votes

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  5. I would like the ability to hide malicious content in BoxShield.

    If malicious content is uploaded to Box, we would like the ability to hide the content as well as suppress downloads.
    If possible, we would like the content to be hidden automatically.
    *For example, if infected with ransomware, we would like to hide the infected file and the file with the threatening message.

    This is because we want to take action on the administrator's side so as not to worry users.

    3 votes

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  6. Enable default classification of MIP / Purview marked content from outside our tenant

    We have multiple Microsoft Tenants and one Box EID. The challenge with this is that Shield only enables us to map sensitivity labels from one tenant. As a result we have a lot of information in our Box environment that is MIP marked but carries no Shield classification. It would be ideal to enable a default Shield classification for to be applied to data that has come from outside our MIP tenant. That way we can at notify users that additional controls may affect the document beyond those that Shield is enforcing, and smooth the gaps between our multi-tenancy in…

    2 votes

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  7. Co-Admin permission - Manage Shield Lists

    It would be good to be able to delegate the update of Sheild lists so that someone can amend who is in a list without providing access to other shield functions.

    For example, a list of people email addresses that can change because external parties that we collaborate change but we want to be able to remove/add people.

    2 votes

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  8. Greater flexibility in watermarking configuration

    Based on our documentation:
    Rasterized watermarking only (default) - Provides increased security, but no resolution scaling, no searchability, no clickable links, a moderate file size overhead, and reduced usability. This watermark type can't be removed without damaging the underlying content.

    Customers that want to follow a higher level of security protocol when watermarking files currently have to choose which approach is more important at an EID level.

    Watermarking configuration should have greater flexibility so that the choice of rasterized or vector based watermarking is done at either a folder level OR via the shield policy assignment OR both.

    This provides…

    1 vote

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  9. Ability to customize Box Shield Malware scan messages

    Ability to customize the email alerts that are sent for Box Shield Malware scan when detected. Would like the ability to customize the email alerts that are sent to end users when malware is detected on content uploaded.

    Use Case: Customized messaging allows the customer to provide instructions or further details on what users need to do next when they receive the alert. Customer wants to notify end users on the internal process to ensure that the proper steps are taken.

    1 vote

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  10. Mark file as safe across entire enterprise

    We have a file stored in multiple (hundreds of) locations across our Box enterprise and it regularly gets falsely flagged as malicious. We mark it as safe each time, for each location. It would be nice if there was a way to mark the file as safe for ALL locations in our Box enterprise at once. The file is identical name, size, and hash in each location so marking it as safe once instead of hundreds of times would be very much appreciated.

    2 votes

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  11. Box Shield threat detection email alerts to include complete details

    Include complete incident information with the thread detection email alerts. This will make it easy to share the information with others who do not have access to Box Shield admin portal, and will also eliminate an extra step of logging into admin portal for those receiving and triaging the alerts.
    Use case: infosec team receives a Box Shield malicious content alert, identifies it as needing action, and passes it to the endpoint management team for mitigation.

    3 votes

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  12. Box Shield - Internal users on lists

    Would like the ability to add internal users in addition to external collaborators to Shield lists. Right now we can only apply the Shield access controls to external collaborators outside our EID. We would like the lists to be able to b applied to our internal users as well to create policies around specific users and groups. Would provide much needed guardrails for the business groups inside our instance

    1 vote

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  13. Box Sheild - Improved alert policies

    We are based out of the US but have a few users based out of other countries. As of now, every time they access Box we get an alert for a suspicious login location. We can exclude the entire country, which we do not wish to do or we can exclude a specific IP. It would be great if we could create a IF THEN statement. Example: IF user = *@specificdomain.com AND location=specific country THEN SuspiciousLocationAlert=False.

    To summarize, additional configuration of alerts would be very beneficial.

    5 votes

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  14. Ability to update the "Learn More" Classification Link

    Box customers would like the ability to update the “Learn more” URL to a customer specific Classification Policy URL.They want to add the URL to their own Data Classification Policy that users can access as a reference. The URL that the customer would like to add is specific to the Data Classification Policy and not intended for Help or support URL to contact. They would like users to be able to refer to the policy for more information. Specifically, replace the “Learn more” URL which has nothing to do with data classification (the URL is about Box community). The admins…

    1 vote

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  15. Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View)

    Enable option with Shield Access Policy to break hard coded waterfall permissions (e.g. Editor --> View).

    E.g. everybody who is not the owner of the content previously was an Editor, but after I overlay a "View Only" Access Policy and Classification Label to the content, then everyone who is not the Owner of the content is View Only.

    1 vote

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  16. Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    Enable ability to use metadata as a trigger for Classification Tags for Box Shield

    1 vote

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  17. Box Shield Add-on for Splunk compatibllity with jquery 3.5

    Will the 'Box Shield Add-on for Splunk' be updated to be compatible with jquery 3.5? Currently Splunk is running upgrade guidance that all apps should be and this seems to be an outlier. This is for version 1.1.1

    1 vote

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  18. Notify user on corrupt file upload

    We should be able to notify a user when the file he just uploaded is detected by shield as corrupted.
    The notification could be sent by mail or by notification on the website, depending on the configuration given by the user.

    This feature is relly important on a legal base, because each user should have the ability to correct his own mistake.

    2 votes

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  19. Box Shield - Request to change pop-up message when requesting reason for invitation

    The Box Shield function is configured to ask for the reason for the invitation when inviting external users.
    I would like to see a change in the wording of the pop-up when asking for the reason for the invitation.

    [Current]
    In conjunction with the pull-down display of the reason for the invitation.
    "Remove one user instead and continue" will be displayed.

    [Change Requested]
    Along with the display of the invitation reason pull-down.
    "Remove the user who is preventing the invitation from being invited instead and continue" is displayed.

    ~~Japanese~~
    Box Shieldの機能により外部ユーザー招待時の招待理由を求める設定を行なっている。
    招待理由を求める際のポップアップについて文言の変更を希望する。

    [現在]
    招待理由のプルダウンの表示と合わせて、
    "代わりに1名のユーザーを削除して続行する"と表示される

    [変更希望]
    招待理由のプルダウンの表示と合わせて、
    "代わりに招待の妨げとなっているユーザーを招待先から削除して続行する"と表示される

    1 vote

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  20. Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts

    Box Shield: enable granular controls for Threat Detection anomalous download behavior alerts.

    E.g. alert me when any file larger than xx GB is downloaded.

    E.g. alert me when xx% more content is downloaded than normal.

    E.g. alert me when xxxx file quantities are downloaded from yyyy folder.

    1 vote

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