Use customer's own email gateway to send email notifications
Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better document and track all communications that come from the Box service.
5
votes
AdminWilliam Higgins
(Admin, Box)
shared this idea