Automatic update of Box tools from the company LAN via a proxy.
Box Tools automatic update fails in an environment where Internet communication is performed from the company LAN via a proxy.
Please change the BoxTools update "Box Edit Upgrade Service" to the specifications that read the ProxySetting of CurrentUser in the Local System and communicate.
With the current specifications, automatic updates are not possible.
Therefore, every time there is a version update, a manual update is performed, which takes a lot of man-hours.
(OS used: Windows10)
We have verified and confirmed the following. (The log file has also been confirmed.)
(1) If the logon of "Box Edit Upgrade Service" is "Local System" (default), the update of Box Tools fails.
However, by changing the logon from the Local System to the logged-in user (has been set proxy), communication via Proxy was possible and the update was successful.
(2) When the Proxy setting was assigned to the Local System itself with the following command, the automatic update was successful.
Command line: bitsadmin / Util / SetIEProxy LocalSystem Manual_Proxy <Server name>: <Port number>
(This setting affects other systems and has a problem because services running on all other Local Systems also communicate via Proxy.)
③ BoxDrive update service (BoxUpdateSvc) communicates via Proxy even in LocalSystem and has succeeded in updating.
(Localsystem extracts ProxySetting of CurrentUser and communicates.)