Create a subflow for rejected files in Box Relay
In Box Relay, when an approval task occurs and the file is rejected, there should be an option to create a subflow for the rejection. Right now, we can only set-up a task or do nothing.
We use metadata to categorize our files and trigger other relays. Right now, both unprocessed files and rejected files have no tag, because the rejected task workflow does not allow more actions to be taken on the file.
We would like to be able to create a general task for our users, tag the file, and move the rejected file to a separate folder, so the intake folder is not cluttered.
Right now, this is a manual process and since we're backlogged, it takes hours to clear hundreds of files, because there's no way to distinguish rejected files from unprocessed files without going in and reading the comments.