You need to vastly improve the password reset experience. It takes me several minutes to set up a new password and I have to do this on multiple computers. For one thing, DON'T expire passwords. It doesn't improve security at all. Second, if you have to expire them, send me a warning a few days ahead of time. Don't just shut down my Box drive app. Third, I should be able to log in with my old PW and just reset there, maybe with a 2nd factor authentication, like a text message. Finally, the PW rules are too narrow. If I want a really long PW, that should be allowed. Please fix these things. It's REALLY annoying and I dread having to do this every 3 months. Thank you.