SSO Supersede Box PW Reset
Currently, it is considered "expected behavior" for Box that when SSO is required (per Enterprise Settings), the Box Password Reset is to be enforced before users are able to login via SSO again. So the Box PW Reset supersedes SSO until that request is fulfilled. This is confusing logic and should be reconsidered. If SSO is required for all user's login attempts, users with Box Passwords should not be required to reset their Box Password before being able to login via SSO. They should still be able to login and just have an outstanding task or something of the sort.
2
votes
Adminzslavik
(Admin, Box)
shared this idea