Folder migration improvements
Folder migration improvements
The current process for changing folder ownership and transferring it to a new location is cumbersome and inefficient. It involves:
1) Logging into the Admin Console and impersonating the owner's account to change the folder ownership.
2) Waiting an unspecified amount of time for the change to take effect.
3) Logging in as the new owner to move the folder to its new location.
4) Waiting again for another unspecified amount of time for the move to finalize.
We are undertaking a large-scale project to transfer folder ownership from individual accounts to a service-level account and reorganize them. This process is not scalable and unnecessarily complex, creating significant delays. Instead of getting bogged down in these technical steps, I would prefer to focus on the organizational aspects of the project.
Suggestions for improvements:
1) Add an estimated timer as to how long folder moves / ownership changes will take (so I can communicate with my staff on downtime). My team has engaged with Box Support as well as Box Professional Services teams multiple times and neither has been able to give us a clear answer as to what is the dictating metric for now long changes to folders takes -- is it the number of item count or size in data?
2) Consolidate folder moves / ownership changes into a single step.
3) Add option to automation capabilities to automate the above at scale with preset source/destination pathings and desired owners.
