We mostly share documents with external clients. When they access the document and press download, a box shows up (attached) that says the document is dowloading but also says "in the meantime login to your box account...." This is very deceiving and confusing to clients as they think they have to login and don't understand they can just close the box. There has to be a way to eliminate that, change the verbiage or customize this. We work with elderly clients and this continues to be a challenge.