"Accept Invite" emails to folders should redirect you to login/account creation
Current scenario:
- Invited a non-Box user to a folder (in regular Chrome Window)
- Non-Box user went to their email and clicked on "Accept Invite" (Went on an - Incognito browser to complete the flow for the Non-Box User account)
- Non-Box User is sent to a "Box Collaborator Sign Up" page so that they can create a new Box account - (looks like this - https://app.box.com/s/5www70u7wuo4x3myb5w5yf91kdwi5c5g)
- After entering info, click "Submit"
- Immediately re-directed to your new Box account
- In your new Box account, you will see the pending invite to the folder you were invited to on the All Files page.
- This NEW Box account that the previously non-Box User created did NOT need to confirm their email. For this particular flow, you do not need to confirm your email address.
Issue:
- If the new Box User logs out of Box and returns to the folder invitation email and re-clicks "Accept Invite" to the folder they were invited to, they get sent to this "Let's Get Started" page (https://app.box.com/s/ibsukb6tvqulfijov3cilzvklwrmnqee) and then the login process is awkward.
- For some reason, the new user gets re-directed to the 'let's get started' page instead of a login page.
3
votes
AdminJames Bridgewater
(Admin, Box)
shared this idea
Thank you for this highlight!
This is a bit awkward, but not a high priority to fix given our team’s current priorities. We will reconsider with additional demand.