Downloading Empty Folders
We noticed and it's confirmed with Box Support that the Box service treats "empty folders" inconsistently depending on which Box mechanism is used.
Empty folders are not created if we download folders via the Web interface. Empty folders are created via Box Sync. We are finding that this inconsistent behavior is creating confusion for our users and a mistrust in the Box service. Can you rectify the inconsistent behaviour?
AdminJulian Green
(Admin, Box)
shared this idea
Thank you for this suggestion! This is a low priority because it’s a very narrow use case. Changing this functionality does not impact a large enough user base.
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Adminsnishida
(Admin, Box)
commented
Can you raise the priority of improving this spec? This spec also affects uploads, especially data migration from local system by user. So the integrity of the data will be affected depending on the source tool.