I've been using BOX for years and the only complaint is from my clients who download from my shared links. Almost 90% of users complain that they get the message
"We're sorry, this file type is not currently supported."

I understand from your viewpoint but from our viewpoint, we dont require such preview because our files are .zip, .rar, .7z, etc.

So PLEASE enable some option where I can enable or disable the auto-preview.
Remember, you guys are a cloud storage 1st solution. My clients should be able to download anything as simply as possible without getting confused about some auto preview not available or not supported.

I just need them to download the file without getting ******.