Allow the option to transfer collaboration permissions when deleting a user.
Allow the option to transfer collaboration permissions when deleting a user. Currently, when deleting a user, it only gives us the option to transfer ownership of files and folders they own. But if a user were to undergo a name change, we would have to manually give their new Box account the same collaborative permissions as their old Box account (Co-owner, Editor, Viewer Uploader, Previewer Uploader, Viewer, Previewer, Uploader).
When deleting their Box account, Co-owner, Editor, Viewer Uploader, Previewer Uploader, Viewer, Previewer, and Uploader permissions currently do not transfer over.
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Matthew Ryan commented
Rather than allocating a new Box account to the same person, wouldn't it be better to change the name and primary email address of the existing user? This would preserve collaboration access and also have a consistent identity for that user in all reporting, since they'd retain the same unique id under the hood.