Allow collaboration with secondary email addresses/alias
Our users have email addresses ending with <company name>.bw and the UPN is ending with <company name>.com.
Box treats <company name>.com and <company name>.bw as different IDs and Box only logs through SSO, so account is validated through UPN only which is <company name>.com.
When users login with <company name>.com they are able to login to box but they are unable to see the files which have been shared with <company name>.bw id.
When any file/folder is shared with <company name>.com id users do not receive any email because the primary SMTP has been setup with <company name>.bw.
2
votes
AdminAnonymous
(Why is this required?, Box)
shared this idea