When granting access to a specific folder, the user's desktop only syncs that folder, not its parent. This results in the folder sitting directly in the highest level folder, rather than in a subfolder where it belongs. The user should see the full file path in Box Sync.

e.g. if granting user access to folder '/Apples' located in '/Fruit', the user should see 'Box Sync/Fruit/Apples', whereas they only see Box Sync/Apples because they do not have access to the overall '/Fruit' folder. This is the incorrect file path.