Event Logs: Tell the full story of what happened
The Box Event Logs are crucial to finding out what occurred while users were logged in to the application.
However, there are many gaps in the data that if cleaned up would provide better quality data for end users.
I work with many companies that actively use your tool and would like to be able to tell a full story as to what their users were doing while logged in.
For example, when an Admin Login event occurs, you see the user the admin logged in as, but you do not see the admin who logged in as the user. It almost appears as if the user is logging in as themselves as an admin.
This piece of data alone (there are many more) is crucial for many companies using your software, as data security is high priority when it comes to deciding which tool to use.