Popups
When someone who is not logged in and doesn't have an account uses a public link to a folder in order to download a file, they get a popup that says "Your download is in progress," but at the bottom it says "In the meantime, log in to Box to save files you view in your Recents and upload, share and comment on the content you care about most."
That text is very misleading and is confusing people when they're just trying to download files. Can I disable that popup? If not, I strongly urge you to revise the way that looks. People are interpreting it as a requirement that they sign in or sign up in order to download files. Very misleading!
Tva Webmaster
shared this idea
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Anonymous
commented
I would strongly second this feedback. Our public content is designed to serve the general public. For us, that means presenting the clearest and simplest interface and processes.
The documents that we make available via Box need to be easily accessible to all users. . This pop-up is misleading and confusing, especially for users with less comfort with technology.