Ability to send Shield alerts to a Pager Duty email address for email integration.
It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.
I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.
Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?
Alex Shchukin commented
Alternatively post Box Shield alerts to Slack channel.