We are utilizing the canviewpath api so whenever a folder is collaborated on this feature gets enabled. So rather than a user seeing just the folder they were collaborated in on their root level, they get to see the entire folder structure of where that folder exists. When this feature gets enabled it reflects immediately in the Box web app and the Box mobile app, but not in Box Drive. Sometimes it can takes days before the change takes effect. So during that time the folder is not available to the user in Box Drive. The only fixes we have found are if you use the Box Drive search and then click "Open Containing Folder" for that particular folder or log out of Box Drive. Both of these are not ideal. We would like to have Box Drive reflect the changes without any user intervention.