Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

1) Box Drive sign in experience
When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha experience works reliably via the web gui.

2) End-user password reset option is broken
When a user tries to reset their password (either via the web gui sign in screen, or via box.com/reset), they never get an email with the pasword reset link. When I send them the link via the admin console, it works. Please fix this as it's wasting my time.