I was directed here by Box Support after they weren't able to provide a solution for the fact that the "Export" button for Access Stats is missing for some Box users. This is not a request for functionality; this is a must to fix. The Export option does exist for some clients and it no longer exists for others. This is a valuable part of the audit trail provided by Access Stats and not be able to export it is a limitation. Again, this works for some Box clients and not others.