Lack of reports on copy operations to external folders
We strongly request the improvement of the display specification when the log of copying an item to an external tenant's folder is output to the report.
In the current specification, when the destination folder is an external tenant, the report only shows the copied file as "External File".
In other words, we can determine "who" copied "when" and "some file," but we cannot determine "where" and "what" was copied.
We believe this is a major problem in monitoring and preventing information leaks.
I thought it was one of Box's great strengths that most of the operation logs are stored and can be checked, but I never imagined that this very important log would be output in an inadequate form.
Also adding to the problem was the fact that Box Shield's classification labels do not control operations after copying to an external folder.
Currently, the only effective solution is to use Box Govenrnance's linkage restriction feature to block external invitations.
I hope this will be remedied as soon as possible as it interferes with many transactions.