Unmanaged Users Workflow
Easier way to managed "unmanaged users" in the Admin Console.
Currently, you have to run a report to find "unmanaged users" within the customers domain, then move the to managed, wait for their acceptance, then you can delete them.
Current customer is frustrated that this cannot be completed in a seamless manner and will remain out of compliance if their users are not managed correctly. This should be a bit more seamless and less steps.
I claim domains in my tenant. Claiming the domain at the time of creation is not an issue. What becomes an issue is when the domain is created, users create free accounts then you realize the domain needs to be claimed. The cleanup process is messy as described in this post. In addition, you HAVE to send a Box Legal approved template to the user and must include the entire verbiage. The problem this presents is the user receives information regarding the features they will gain once their account becomes managed. You can't alter this data for scenarios where the user's account will be deleted immediately after. Box should have approved templates to send to users under different circumstances.