Google Workspace Add-on - Remove Collaborators
When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.
For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many of whom don't have Box accounts). They moved a file over to Box on Monday, 50 people were alerted to join Box and our customer was really embarrassed. Plus their IT team assumed that our customer's email was hacked.
Customer is requesting that they have the ability to turn off the Google Collaborators and simply copy the file to Box.
AdminJulia Benivegna
(Solutions Engineer, Box)
shared this idea
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Anonymous
commented
Second this - multiple customers have requested the ability to switch off notifications as well when moved across to Box from Google