The new design of box admin is missing the ability to invite users to your enterprise that already have a box account.
When you are adding an existing user to your box enterprise account, the new design does not have the option to invite the user to join. You only get an error that. The user already exists.
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Gerald Tidman commented
Box - you need to fix this - this causes delays in getting users in to the system
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Anonymous commented
This is a known issue that box have been working on for at least 6 months as that is when I noticed it and got told they already know and to use the old interface if this happens.