We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
1. They do not provide service accounts to facilitate this
2. They do not allow per-user control over MFA settings
3. The process to login when MFA is enabled is manual and cannot be automated.
4. FTPS only works with SMS MFA

We would like the following product enhancements:
1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that doesn't compromise security but allows for the necessary automation.
2. User-Specific MFA Settings: The capability to enforce MFA selectively for certain users or groups, allowing for automated scripts to run under specific, controlled conditions.

We believe these features would benefit many of your clients who require both stringent security measures and efficient automated processes.