Make sure there are multiple ways to login to Box incase 2FA is disabled or not working. Perhaps ask a security question in lieu of the 2FA.
Make sure there are multiple ways to login to Box incase 2FA is disabled or not working. Perhaps ask a security question in lieu of the 2FA. So if someone changes the phone or email or the app, they can login with their username and password, and then if the 2FA fails, answer some security questions to get logged in. I just changed my phone and the authenticator app was not working,so I had to email the Box team and it took 2 weeks to get back into my account. So let's come up with a system for this. Thanks.
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