The Shield List allows third-party integration tools to be configured as integrations, but official apps such as Box Mobile App and Box Edit cannot be configured.
This causes the following problems.
- Mobile apps cannot be excluded from “suspicious session” detection. Since mobile apps are accessed via carrier lines, their IP addresses are different from those of PCs, and if they are accessed at the same time, they are detected as suspicious sessions.
- Office co-editing cannot be added to the linked apps whitelist in the access policy. It is impossible to control “prohibit DL on BoxDrive, but allow Office co-editing from web apps.