As a customer managing 7,000+ files on Box.com, we're considering alternative platforms due to a significant limitation in your service. While we've invested in premium features the inability for external users to search within shared links essentially nullifies these efforts.

Key Issue:
External users cannot search within shared links, rendering our organized file structure and tagging system useless during client collaboration. This limitation alone makes us question our continued use of Box.com, as it creates unnecessary friction.

Proposed Solution:
Enable search functionality within shared links to:

-Improve client experience
-Maximize value of premium features
-Maintain professional workflow
- eliminate double work

This seemingly basic feature would significantly impact our decision to remain with Box.com versus exploring alternative solutions that better support external collaboration.