Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

Many times, users are reaching out to Technical Support because a Shared Link is Expired.

Key Features:
-Provide ability to enter an Expired shared link (standard or vanity URL)
-Information returned after searching:
-File/folder name
-File/folder owner
-File/folder location (Owner -> Folder hierarchy)
-Status (whether the file/folder has been deleted or not)
-Admin-level 'delete' (ability for the admin to delete the file on the spot)

CSM filing on behalf of customer