We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would greatly improve usability and facilitate smoother collaboration.

Thank you for your attention to this matter. We look forward to your positive response.