Expire shared links for external users, but not internal employees
When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.
Before link expiration, content is accessible to anybody internal or external who has the link - if that's how the link was set up.
After link expiration, content would still be accessible to internal users only if they already have access to the content. So after link expiration, no additional access is granted - just the ability to access something using an expired link as well as at its regular URL.
If an employee has access to content, for us there is normally for us no reason that they should not be able to access that content via an expired shared link if they are logged in.
This should be a setting in "Shared Link Settings" dialog.
Also in Enterprise settings, Content & Sharing->Auto-Expiration ability to control a default of on or off for this feature.
Related, but insufficient for this use case:
- 35982223-shared-link-lookup-tool
- 36107317-separate-shared-links-for-internal-and-external-us
- 49706036-expired-shared-link-lookup-for-admins
- 48809945-decode-expired-box-links
- 35982223-shared-link-lookup-tool