Initiating Box Sign Requests from AppUser Accounts or Specific Folders
Currently, our firm does not allocate storage space to individual Box user accounts. Instead, we manage storage through AppUser accounts, structured around client matter–centric accounts and folders.
During testing of Box Sign, we observed that sign requests are initiated from individual user accounts, resulting in the creation of a ‘My Signed Documents’ folder within each user’s storage. This approach necessitates allocating storage to individual user accounts for the saving of signed documents, which is inconsistent with our firm’s storage model.
Would it be possible to enhance Box Sign so that the signing process can be initiated from a selected AppUser account or a specified matter–centric folder, rather than defaulting to an individual user account? This would allow signed documents to be stored in the relevant client matter workspace, aligning with our storage and information governance policies.
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