Request for a Role That Can Manage Collaborators Without Access to Folder Settings
We would like to request an enhancement to Box's permission model.
Business Requirements
Our organization has the following requirements:
Delegate collaborator management to designated power users.
Restrict folder configuration and administrative settings to the IT department only.
Current Limitation
Currently, we cannot satisfy both requirements simultaneously with the existing roles.
Option 1: Power Users as Co-Owners
Power users can manage collaborators, which meets our first requirement.
However, they can also modify folder settings, which conflicts with our governance policy.
Option 2: Power Users as Editors with Collaborator Management Enabled
Power users can manage collaborators without having access to all folder settings.
However, general users must be assigned roles such as Viewer Uploader.
As a result, general users are unable to delete files, which does not meet our operational requirements.
Requested Enhancement
To address these challenges, we would like Box to provide one of the following:
A new role similar to Co-Owner that can manage collaborators but cannot modify folder settings.
A granular security or permission setting that allows administrators to:
Grant collaborator management privileges, while
Restricting access to folder configuration and administrative settings.
This enhancement would enable organizations to delegate day-to-day access management while maintaining appropriate governance and control over folder settings.
Thank you for considering this request.