Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box
Hello Box Product Team,
I recently provided feedback and requested an feature enhancement in the box support case "#3631047".
Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.
We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.
- Persistent Alphabetical Folder Sorting Preference
Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used sorting methods, requiring additional clicks and page refreshes.
Requested Enhancement: Provide a user-level or enterprise-level setting that allows users or administrators to define a default folder sorting preference, such as:
Sort by Name (A-Z)
Sort by Name (Z-A)
Sort by Date Modified
Sort by Size
The selected preference should persist across:
All Box web sessions
Folder navigation
Browser refreshes
Future logins
Business Impact: For users working in large and deeply nested folder structures, repeatedly applying sorting preferences creates unnecessary clicks, increases load times, and reduces efficiency during routine file searches.
- Intelligent "Save As" Folder Recognition
Current Behavior: When performing a "Save As" operation on an existing document, users are often taken back to a higher-level parent folder or the last-used location rather than the folder where the current document is stored.
Requested Enhancement: When a user opens an existing file from Box and selects Save As, Box should automatically suggest or navigate to the file's current folder location as the default save destination.
Expected Experience: This would mirror the behavior users experience with other cloud storage platforms, where the most logical save destination is the folder containing the source document.
Business Impact: Users working within complex folder hierarchies currently need to manually navigate through multiple folder levels each time they perform a Save As operation. This results in:
Additional clicks
Increased time spent locating folders
Greater risk of saving files in incorrect locations
Reduced overall productivity
Summary
These are not defects but usability enhancements that would provide meaningful efficiency gains for users who work extensively within structured folder environments. We believe both capabilities would improve the overall Box experience and reduce friction during common document management tasks.
We kindly request that these ideas be reviewed by the Product Management team and considered for inclusion in the Box product roadmap.
Thank you for your consideration.
Please reach us at "james.baldwin@ogilvy.com & harish.andyala@kyndryl.com" for more information.
Thanks & Regards,
Harish A
harish.andyala@kyndryl.com
Harish Andyala
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