Show Shield-flagged files in the folder list, and tell users when a folder download skips them
When Shield flags a file as malicious, there is no way to see that in All Files or the folder list. Users have to open each file to find the red banner. If someone downloads the whole folder, the flagged file is left out of the download and there is no notice of what was skipped.
Please add a clear indicator on flagged files in the folder view, and tell the user when a folder download omits a flagged file. End users should not have to click every item, and they should not lose content silently.
Admingamara
(Admin, Box)
shared this idea
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Anonymous
commented
This is spot-on. Improving the visibility into files that get flagged as malware by Box Shield would significantly improve both security and the end-user experience.
Currently, our users must navigate into a folder and open each individual file to see the malware warning banner. This isn't something they'd otherwise know to look for, and there is no clear visual indicator in the folder view identifying that any files have been flagged.
It is incredibly important for our use cases that our users are clearly informed when the number of downloaded files will differ from the number of files that was uploaded into the Box folder.
We would like to see clear malware indicators directly in the folder and All Files views, along with a notification when downloading a folder that explains why files were excluded from the download, and ideally, identifies the omitted files as well.
These enhancements would help users quickly identify potentially malicious content and reduce confusion over missing files, which in turn would allow Administrators to more effectively communicate and troubleshoot Box Shield–related issues.