Error message when access to a file is not available.
Instead of the current error message, "Page does not exist," can we have a message that is more indicative of access is not available to the user as opposed to the page does not exist.
A typical scenario is when a link is shared but the user was not invited into the folder etc.
The current message is misleading.
AdminStephanie Tropea
(Admin, Box)
shared this idea
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Thao Nguyen
commented
We have a similar complaint from end-users, "Oops! We can't seem to find the page you're looking for" is not helpful, it does not provide next steps in error resolution.
This message can mean a number of things, (1) lack of permission, (2) content has been deleted, (3) Inactive content, etc. We need more granular/specific error messaging so the user knows what to do next, e.g. ask the Owner for permission, etc.
Thank you
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Anonymous
commented
I agree this should be addressed