We have white labelled Box into a ServiceNow product.
The service account at the moment creates the structure for every case that is populated.
From a security perspective, we would like the service account to create content and maintain folder structures but not be able to delete or read content. The best we have at the moment is the Uploader Role which would then allow the creation of sub folders but it means that e have to:
- Create the base folder
- Assign a new owner to the folder
- Change the Service Account to an Uploader
- Create sub folders.
At this point the service account can no longer maintain the structure as it is not the owner anymore.