Google-Box Integration: Allow "Add to Box" for files over 25GB sent via email
My team uses Box for Gmail and enjoys the functionality. However, when they’re receiving an incoming email with a file attached over 25GB, Google converts this file into a link instead of keeping it an attachment. When they click the Box integration to save it to Box, they can’t, because it’s a link and won’t show up as an option to upload into Box. Is this something the Box team can fix/work around?
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Glad you are enjoying the Box for Gmail integration! Unfortunately, the 25GB behavior is a limitation on the Google side, meaning Box cannot do anything to fix this. Please reach out to your Google account team to get it prioritized on their roadmap.