This needs to be a priority development - our company policy uses MS Surface devices, and the latest generation on ARM can't use Box Drive. This is a major problem.

I wanted echo this critical issue regarding the compatibility of Box software with the new ARM processors. As ARM technology continues to advance and becomes more prevalent in various devices, it is essential for Box to adapt and ensure full compatibility with these processors. This support is crucial for maintaining seamless file storage and management.

If Box software does not evolve to support ARM processors effectively, users may consider moving file storage to an ARM-compatible competitor, such as Microsoft OneDrive. The shift to ARM processors is a significant technological trend, and it's vital for Box to keep pace to meet user needs and expectations.

We are looking to purchase the new ARM based Windows based laptops with Copilot. What is the timeline for Box Drive to be supported? We've had to hold off on upgrading new computers until we know whether we can use Box anymore.

arm for Windows is coming guys. I think choosing no to support it is a bad idea - OR do whatever you need for it to work x64 emulated. MS has full x64 emulation on arm now the problem is the installers see it's arm and give up.

Box Drive on virtual Windows 11 on 2020-2023 Apple machine installs without claiming it can't run on the platform, but yet it doesn't. How many years is Box development behind real-world use cases that customers need?

Customer Ask: Would you write your Box Drive installer to let it install the software if you don’t support the platform/version of the OS?
Box Response: "... we strongly suggest leaving feedback via pulse.box.com where our Engineering and Product teams can see this feedback directly to consider for future enhancements with our Products."
Customer Reaction: Lame :-(

Why there is no ARM windows support considering there is already support for macbook? This is indeed frustrating

Is support coming for Windows ARM devices?

Silicon is the future. You made Box Drive compatible with the M1/M2 Mac platform -- why are you abandoning those of us who use Windows on Arm? Please get this done, or you will lose customers who prioritize the benefits of silicon-based Windows productivity tools over which cloud service they use. Fortunately, lots of options.

I am not able to use Box Drive with my Microsoft Surface Pro X. Tech support for Box said it was because it was an Arm device.

This is also needed for Windows ARM on Parallels. In the business environment, we use Parallels to run some Windows-only applications on Mac M1s. Win11 ARM works just fine and Drive works fine on native M1 - but will not run on the Parallels VM.

Workaround is using BOX Sync on the Mac to sync the most important files and then using that as a shared folder within Parallels.