"Box Problem Items" error dialog is useless
I received "file path is invalid on this system" errors from Box Drive through a "Box Problem Items" dialog. This window is useless! All it lists is the problem folder names. I can't simply rename the problem folder from this window; I can't click the folder icon and navigate to the problem folder in my file structure; I can't even swipe the file name and copy it into the search bar so I can find the problem folder on my own. Such a garbage error report! Please make this dialog actually useful
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Anonymous commented
LOL - ok - so it's now 2 years later - and they now provided a little information "i" link at the end - that you click and it takes you to an information page at box - LOL - that DOES NOT include any information whatsoever about this error... I actually found THIS page while trying to find a solution...
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Anonymous commented
Agreed. at the very least, we should be able to right-click on an error to get a popup menu with a "show this item" command that will show us the file in the local filesystem. Otherwise, there is no context at all for me as to where to find the offending file/folder (and filesystem searches take abysmally long and may show several duplicates if it is a name that is used often.) It doesn't have to be a huge overhaul of the error dialog, just give us a little bit more help locating where the problem files are so we can go and fix them!