File size limits for File Request uploads
We have tried using the File Request to encourage our supply chain to upload files directly to our filing system on Box instead of using unathorised file transfer services, however it frequently fails due to file size. I note in the FAQ that the maximum file upload size is limited by that permitted by the content submitter - it would be more useful if the file upload size was based by that permitted by our account as the organisation requesting the file. As the File Request service also doesn't permit uploading of folders, this often means our content submitters have to upload a zip file which may exceed the file size permitted for their account, discouraging them from using it.
I was asked by a University collaborator and Box customer to share files using Box. When I tried, I was met with a block to uploading files over 250MB unless I paid money for an upgrade. Obviously, I won't pay to do a simple favor for a collaborator Box customer. If you think the 250MB limit is a good revenue strategy, you should put that to the requestor, not the responder. Because of this restriction/structure, I will not recommend Box to my colleagues.