Transfer ownership of a file
I was blown away that I can't change the ownership of "files", only folders. We have a user that retired and we need to transfer ownership of all her content to other employees (not just a single employee). Transferring ownership of a "folder" is easy and straightforward.
Box has a limitation that prevents you from transferring ownership of an individual file. This user has about 40 files at their root of her account (under All Files). The only way to change ownership is to move the file into a folder and then share and change the ownership of the folder. That's ridiculous and super time consuming!!
All of these files have different permissions and can't be copied into a single folder in this case. I have to create 40 separate folders, copy each individual file into each corresponding folder, share the folder with whoever the new owner will be and then transfer ownership of the folder to the new owner.
Discussed this Adam Liranzo
Jennifer Thi commented
The Delete & Transfer Content is insufficient because it only transfer ownership of folders the inactive user owns. It doesn't transfer their other collaborative permissions such as folders where they are an editor or co-owner.
Jasmine Wade commented
I understand that we can transfer ownership but that means when we are deleting a 'user' account after a termination, we have to look through
every folder to and transfer the shared ones to a new owner.
We are trying to avoid that because it can be tedious. We do not want to micromanage shared content.