Long audio data upload from Box Mobile fails
When you "record audio" and tap "save recording" in the Box Mobile application, "Saving" is displayed, but the file is not saved on box.
It occurs when the capacity is large (recording time is long), and when it occurs, the recorded data disappears without being saved anywhere, which is a problem.
I'm hoping for an improvement that will allow stable uploading of long recording data.
If the upload fails, I would like the data to remain on the terminal or be able to retry.
(Japanese)
＜Box Mobileからの長時間の音声データのアップロードに失敗する＞
Box Mobile アプリケーションで「音声を録音」し、「録音を保存」をタップすると、「保存しています」と表示されるが、box上にファイルが保存されない現象が発生します。
容量が大きい（録音時間が長い）場合に発生し、発生した場合に録音データがどこにも保存されずに消えてしまうことが問題となっています。
長時間の録音データでも安定したアップロードができるような改善を期待しています。
アップロードに失敗した場合は端末にデータが残るか、リトライできるようにしてほしいです。
Anonymous
shared this idea
We recently released improvements to the Box apps on both Android & iOS to help make it easier to upload large files.
If you now retry uploads of similar sizes and leave the app open while the upload takes place, you should see large files of all types completing consistently.
Please update to the latest version of the app available, and retry any uploads. If you are still experiencing issues, we would love to hear from you further to address any outstanding issues with the functionality.