Enable Unlimited or Queued Legal Hold Exports with No Restriction
Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.
Proposed Enhancement
Remove or raise the export limit (e.g., allow up to 5 exports at once).
Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.
Provide UI indicators for queued exports, completion status, and estimated start time.
Include log entries in the admin audit trail to track queue initiation and completion.