Integrated Chat Functionality (Native to Box)
Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.
Elisa L.
shared this idea
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Elisa L.
commented
I was referring to having a persistent chat column on a Box Hub page where users could chat in real-time. Maybe on the right side of the page, similar to where Box AI, Activity, Details, Metadata, etc. pops up on as a right column when you preview an individual file. Users could choose to close the chat column if they're not using it while browsing a Hub page.
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AdminAnonymous
(Admin, Box)
commented
Please, clarify your request. Do you mean to eliminate Box AI modal and move to a sidebar or something else? Do you also mean the change of logic for Box AI in Hubs?