Integrated Chat Functionality (Native to Box)
Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.
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