We would like to request an improvement to document access behavior in Box Sign when Recipients Order is enabled.

Currently, recipients who are not yet in their designated signing turn can still download the document from the Box Sign Inbox dialog. This allows recipients to access the document before the signing workflow reaches their step. In addition, even when password protection is enabled, recipients are still able to download the document in the same way, which reduces the effectiveness of this control.

In sequential signing workflows, some organizations expect document access to be restricted until a recipient’s signing step becomes active in order to prevent premature access to sensitive information.

Request

When Recipients Order is enabled, recipients should not be able to download or access the document until their signing step becomes active. The download option should be disabled or hidden for recipients whose signing turn has not yet begun, and the same restriction should apply even when password protection is enabled.

This improvement would help prevent unintended early access to documents and strengthen workflow control in sequential signing processes.