File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.
Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common workflows such as:
Creating, retrieving, and managing File Requests at scale
Mapping File Request objects to folders and users
No clear explanation of how to reliably obtain identifiers needed for API operations.
Limited Reporting and Visibility
No native dashboard or reporting tool for File Requests.
No ability to export File Request data for audit or governance purposes.
Requested Enhancements:
Expose File Request ID
Display File Request ID in the Admin Console and UI.
Ensure File Request ID is consistently returned across all relevant API endpoints.
Improve API Documentation
Provide complete, structured documentation with:
Clear endpoint mapping
Required vs optional fields
End-to-end examples for real-world use cases
Include guidance for bulk operations and enterprise-scale management.
File Request Dashboard and Export
Introduce a File Request dashboard in the Admin Console.
Add CSV export capability with the following fields:
File Request ID
Folder ID
Creator ID
Date Created
Status
Visibility
Folder Name
Folder Path
URL ID
Business Impact:
Enables automation and integration with external systems
Improves governance, audit readiness, and compliance tracking
Reduces support overhead caused by lack of visibility and unclear documentation
Aligns File Requests with enterprise reporting standards already available for other Box features
Use Case:
Enterprise admins need to track and manage hundreds of File Requests across departments. Without IDs, reporting, and clear API guidance, it is not possible to build reliable workflows, enforce governance, or perform audits efficiently.
Admingamara
(Admin, Box)
shared this idea