Ability to customise the content of the notification emails
Currently, Box does not offer the ability to customize the content of the notification emails sent when sharing a link or inviting a collaborator. The email notifications are standardized and cannot be modified to include additional instructions or guidance.
We are seeing an increase in clients reporting difficulties accessing links and files shared via Box. To help mitigate this, we would like to include additional guidance within the notification emails sent to recipients at the point of sharing.
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