Real-time reporting on box STATUS
I think that the timing of updates regarding outage detection and recovery information on the status page is somewhat slow.
I understand the situation that information should be posted officially only after thorough investigation, however some social media platforms like X and third-party outage monitoring services provide faster alerts.
I would like to improvements in real-time reporting.
Once an outage occurs, I receive inquiries not only from within the company but also from external partners. As an administrator, I need to be able to access this information quickly.
障害検知や復旧情報について、Statusサイトへ掲載されるタイミングやや遅いと思います色々調査したうえで公式情報として掲載されるのは理解しますが、XなどのSNSや他の障害検知サービスのほうが速報性があります。リアルタイム性をもう少し改善してほしいです。障害発生に関しては、社内だけでなく、外部からの問い合わせ（外部コラボしている取引先）も来るので、管理者として早く情報をCatchしたいです
AdminAnonymous
(Admin, Box)
shared this idea
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Anonymous
commented
I completely agree with this opinion.
As long as no status has been posted, we need to spend time isolating and identifying various issues internally, and when there is no official information, we also have to be very careful with internal communications. Of course, preventing incidents from occurring is most important, but I believe improving the speed of communication is also important.