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437 results found

  1. Subfolder Sync: Don't Sync the Files Located in the Parent Folder Path

    One of the nuances of Box Sync 4.X's 'subfolder sync' feature is that files that are located in the folders of the parent path for the synced subfolder are also synced, which creates a weird, and unexpected, experience for end users.

    Reference: https://community.box.com/t5/Box-Sync/How-Do-I-Sync-Subfolders-In-Box-Sync-4-0/ta-p/116

    REQUEST: Fix this behavior so that even when only a subfolder is marked for 'syncing', none of the files in the parent folders are also inadvertently synced, and instead only sync the parent folders to keep the path in tact.

    3 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  2. Outlook: Option for Attaching Actual File (Not the Shared Link)

    Allow user to attach actual file (not the shared link) when using the 'Attach from Box' button within Outlook (via Box for Office).

    Currently when a user uses the 'Attach from Box' button in Outlook, they're only able to add the file's shared link to the email. There are various scenarios where users (still) need to attach the actual file instead.

    2 votes

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    2 comments  ·  Desktop  ·  Admin →
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    not planned  ·  eshi responded

    This does not align with our product philosophy. Users can attach a shared link with download permissions.

    I would be interested to hear the use case for attaching files directly to the email.

  3. 7 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  4. LAN Sync

    Feature similar to DB: LAN sync is a Dropbox feature that speeds syncing dramatically when the file exists on your Local Area Network (LAN).

    What does that mean exactly? Well, when you add a file to your computer's Dropbox, the file is then synced with Dropbox servers. Dropbox will then initiate the syncing process as soon as it determines a change has been made to the file.

    All linked computers and shared folders will then download any new version of the file. With LAN syncing, Dropbox will look for the new file on your Local Area Network first, bypassing the…

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
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  5. 1 vote

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    1 comment  ·  Desktop  ·  Admin →
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  6. Link to directly open file in Box Edit

    We would like to generate a shared link that automatically opens a file with Box Edit

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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    not planned  ·  lwang responded

    Thanks for your note!

    This runs against our design philosophy of the Web App experience where everything can be achieved in the browser.

  7. Bookmarked items do not sync and are not visible in the Sync client

    We use Box bookmarks to avoid content duplication. Since we also use Sync, it is a confusing end-user experience

    4 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  8. Report on Sync Errors

    Our admin would like to report on sync errors, e.g. user receiving error, date of error, type of machine - Windows vs. Mac, OS X 10.11.4 vs 10.11.6, etc.).

    This will allow us to troubleshoot and hone in on issues that may be specific to certain environments, monitor trends in issues, recommend best practices

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  9. Support for Differential or Bit-level Sync

    We would like support for Sync to recognize differential changes made to a document and only sync the changes, instead of the entire document, especially for large documents.

    1 vote

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  10. 1 vote

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  11. Box Sync deployment for Macs

    Requesting a .pkg installer for Box Sync deployments on Mac.

    Will a .pkg installer be considered for Box Drive?

    2 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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  12. Mac: Publish Box Sync in Mac App Store

    We use the Mac App Store as a software distribution method to lower the overhead associated with deploying software to our users.

    2 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  13. 4 votes

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  14. Monitoring Sync Errors on Managed Users

    Request to know if possible for monitoring of Sync Errors on Managed Users

    1 vote

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  15. The ability to schedule when Sync updates files/folders

    Our user would like to be able to sync content only when they need to, to reduce their memory usage throughout the day when they are working.

    1 vote

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  16. 0 votes

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  17. Alert users that they cannot add root folders through Box Sync when 'Restrict Content Creation' is turned on

    Users are attempting to upload folders to Box Sync which automatically appear as if a root folder would be made (acknowledging that the folder will not upload a red 'x' will appear).

    The admin is asking for an alert that reminds the users that they cannot create root folders. Many of their end users have tried to upload folders through sync and assume that they will load despite the 'restrict content creation' setting.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  18. Report to view amount of content synced for each user

    This would be highly beneficial for admins to see if users have too much content Syncing. In addition, admins can keep their users from syncing too much content and having sync issues.

    0 votes

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  19. Control the setting that forces a Box Sync login after a period of inactivity

    We wish to extend the window upon 60 days of inactivity in sync, users will be required to log back in.

    0 votes

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  20. Unsyncing a subfolder should not make a folder "partially synced"

    Once a folder becomes "partially synced" and new subfolder created in that parent folder will have to be manually synced.

    User believes that unsyncing a subfolder should not have this effect on future content created in the folder.

    0 votes

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